This venue offers a comfortable room with all the needed amenities such as a safe, TV with multiple channels, and a desk, plus the friendly and attentive staff are knowledgeable about their tasks.

The rooms are well-lit, with cozy feather pillows and spacious comfortable beds.

The room was reasonably spacious and bright and the staff was helpful. Paid usd 1630.

My room was spacious and bright, had down pillows. The staff were affable and knew how to help. I stayed 3 nights and would like to stay there on the next trip when visiting Mexico.

The double room here was bright and well-equipped with a shower, hair dryers, and bath robes.

the hotel was in a favourable and great location, in the middle of jackson. besides, it was near the centre of town, and the birding sites.

Unfortunately Wi-Fi was bad.

The room had a safe, TV, and a mini bar fridge. Loved that it overlooked a garden view 🌿.

This hotel is a great choice for those who want to explore the birding sites near the city. It is located outside the crowded center, making it easy to access the beautiful natural areas. The rooms are comfortable and spacious, with attractive decor. The staff is friendly and helpful, always ready to assist with any request. The breakfast is nice, with a good variety of options. Additionally, the hotel offers facilities like a coffee machine in the room and a reliable shuttle service.

The only downside I found was the presence of mold in some rooms, which indicates a need for maintenance and refurbishment.

Efficient room service, attentive staff and cozy rooms. Convenient stay in the outskirts of town. Hotel shuttle service dependable.

I recently stayed at Hoteles Villa Mercedes in San Cristobal for a few days and had a wonderful experience. The staff was incredibly polite and friendly, making us feel welcome from the moment we arrived. The hotel was impeccably clean and well-maintained, with our room being cleaned regularly. The location was great, with secure parking and 24-hour security. The staff even assisted us with our bags upon arrival. I would 100% stay here again, as the staff, cleanliness, location, and amenities were all top-notch.

Couldn't recommend this hotel more.

The hotel staff was incredibly friendly and welcoming. The rooms were clean and well-maintained. The location was convenient, with secure parking available. The breakfast was delicious and there was a coffee machine in the room. The bed was spacious and comfortable. The hotel had good parking facilities and was located near a large supermarket.

Everything was fantastic.

The location, just outside the center, provided a peaceful and quiet atmosphere. The staff was incredibly attentive and went above and beyond to make us feel welcomed. Our room was cleaned regularly and the bed was big and comfy. The hotel also had a shuttle service, which was reliable and convenient. We enjoyed the buffet breakfast and the coffee machine in our room was a nice touch. The secure parking and 24-hour security gave us peace of mind throughout our stay.

We highly recommend this place to anyone. The attentive staff, comfortable rooms, and prompt room service truly enhanced our experience.

The staff was extremely helpful and friendly, assisting us with everything we needed. The hotel had a nice design, and the rooms were comfortable with a big and comfy bed. We enjoyed the breakfast, and having a coffee machine in the room was a nice touch. The hotel also had good parking and was conveniently located next to a big supermarket.

Felt right at home, no complaints.

Lovely hotel with spacious and bright rooms. The decor is attractive and the bed was very comfortable. The shower had good water pressure and hot water. The hotel is located outside the center, but there is a shopping center nearby. The walk to the center is a bit long, but flat and easy. The breakfast was good and plentiful, and the staff were friendly and accommodating. The internet connection was free and reliable, even in our room which was far from the reception. I had a comfortable and enjoyable stay at Hoteles Villa Mercedes San Cristobal. I highly recommend it.

I really enjoyed my stay at this hotel. The location was perfect, just outside the center, which meant it was quieter and more peaceful. The room service was prompt and the staff were very attentive. The hotel had a spa and wellness center, which was a great bonus for me. I loved being able to relax and unwind after a long day of exploring. The free Wi-Fi was also convenient for staying connected.

All in all, I highly recommend this hotel. The staff were friendly and helpful, and the facilities were top-notch.